COVID-19: Learn about our elevated hygiene measures here.

COVID-19 info

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Schleswig-Holstein. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

Persons who are (fully) vaccinated, recovered or (negatively) tested are authorised to travel. The test certificate must not be older than 48 hours. If you stay for several days, you are required to retest every 72 hours.

Where are the closest test stations?

  • Test station Moislinger Allee | Moislinger Allee 43, 23558 Lübeck:
    Monday 8:30 a.m. - 2:00 p.m. | Thursday 8:30 a.m. - 2:00 p.m. | Friday 1:00 p.m. - 5:30 p.m. | Saturday 10:00 a.m. - 7:00 p.m.
  • Test station Holstentorplatz | Holstentorplatz 1, 23552 Lübeck:
    Monday - Wednesday 10:00 a.m. - 4:00 p.m. | Thursday - Sunday 10:00 a.m. - 8:00 p.m.
  • CITTI Park | Herrenholz 14, 23556 Lübeck:
    Monday - Fiday 8:00 a.m. - 7:00 p.m. | Saturday 10:00 a.m. - 7:00 p.m.

Find an overview of all test stations in Schleswig-Holstein here.

What is the maximum number of people allowed in one hotel room?

Persons of one household regardless of the number of people; in case of persons of one household together with persons of another household a maximum of 5 persons are allowed in one room (children under the age of 14 years are not counted).

Is the wearing of a mask mandatory in the hotel?

The wearing of a surgical mask is mandatory at all times in all public hotel areas.

Is there the possibility of digital contact tracing?

Yes digital contact tracing in our hotel is carried out via the luca app.

Further measures taken by the hotel:

  • Information on the duty to wear a mask, minimum safety distances is posted in all public hotel areas.
  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas are cleaned and disinfected at an increased frequency.
  • To protect both our guests and our employees, the front desk is fitted with plexiglass panes.
  • The front desk area is lined with clearly visible markings to maintain the minimum safety distance.
  • At breakfast, tables are allocated by table number and set timeslots.
  • A one-way system is in in place for the breakfast buffet in the restaurant.
  • The restaurant remains closed for dinner until further notice.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.

Breakfast

We serve our regular breakfast buffet in our restaurant, adhering to the safety distance and one-way system. Please book a table for breakast as early as possible at ouor front desk so that we can take your preferred timeslot into account.

Available timeslots

Monday - Friday:

  • 06:00 a.m. - 07:00 a.m.
  • 07:00 a.m. - 08:00 a.m.
  • 08:00 a.m. - 09:00 a.m.
  • 09:00 a.m. - 10:00 a.m.

Saturday & Sunday

  • 07:00 a.m. - 08:00 a.m.
  • 08:00 a.m. - 09:00 a.m.
  • 09:00 a.m. - 10:00 a.m.
  • 10:00 a.m. - 11:00 a.m.

>> further details


Gastronomy

Restaurant

Due to the current regulations, our hotel restaurant remains closed until further notice. We are planning to reopen on September 21, 2021. In the meantime, our front desk staff will be happy to recommend you good restaurants in the nearby surroundings.

Hotel bar

Due to the current regulations, our hotel bar remains closed until further notice. We are planning to reopen on September 21, 2021.

Room service

Due to the current situation we do not offer room service until further notice.

Half board

Rooms with half board are expected to be available for booking agan from September 21, 2021.

>> further details on our gastronomic offer


Meetings & Events

Due to the current situation our meeting room capacities are limited to max. 20 people. Thank you for your understanding!


Find further details on the current measures and rules in our hotel here.